Compare du plans, fix your line and get it installed - without a call queue
Answer-first guides for every problem people actually search, the plan grid read straight from verified resources, and a human who checks your address, bill and router lights before you commit to anything.
Free check · replies in minutes · no obligation · we never send you to a call centre
Start with the problem
du or Etisalat (e&): how to decide for your address
Both run excellent urban networks, so the honest answer is address-level, not brand-level: whichever has the better rise…
Checking du prepaid balance and data
Balance and data are two different numbers, and running out of one does not stop the other - which is why "my internet s…
Business internet vs home internet: what you actually pay for
A business line buys an SLA, public IP space, symmetric upload and a support queue with a response time - none of which …
Data exhausted: what happens next and how to stop the shock
Once the plan quota is gone, behaviour differs by line type: throttled speed, blocked data, or out-of-bundle charges. Kn…
What a du connection actually costs per month
the operator publishes entry prices, not final ones: at check time the 5G home wireless tiers start at AED 159-206 a month, ent…
Activating a new du SIM or line
Activation is an identity step, not a technical one: the SIM is live once the Emirates ID/passport check clears, and mos…
eSIM on du: setup in five minutes
An eSIM removes the plastic, which matters for a visitor landing at DXB or a second line for work. The line provisions f…
Bill higher than expected: the four usual causes
A du bill jumps for four reasons almost always: a promo period ended, an add-on or third-party subscription was activate…
Need to put something in writing to du?
Cancellation, billing dispute, extra charges, email or name change - the free generator builds the exact NOC format: your details, today’s date, 30-day validity, and the right care inbox for personal or business. Nothing is uploaded.
Plans, with what the plans cost today
| Plan | From | Speed | Contract | Included | |
|---|---|---|---|---|---|
| du Home Wireless Plus | AED 159 /mo | 5G up to 500 Mbps | 12 months | Unlimited national data | Get my price |
| du Home Wireless Entertainment | AED 206 /mo | 5G, streaming-tier router | 12 months | Unlimited + entertainment apps | Get my price |
| du Home Wireless Gaming | On request | 5G gaming router, lower ping | 12 months | Unlimited + game passes add-ons | Get my price |
| du Home Starter (Fibre) | AED 389 /mo | 250-500 Mbps | 24 months | Unlimited fibre | Get my price |
| du Home Advanced (Fibre) | On request | up to 1 Gbps | 24 months | Unlimited fibre + TV tier | Get my price |
| du Home Ultimate (Fibre) | On request | up to 2.5-10 Gbps tiers listed | 24 months | Unlimited + premium TV + mesh | Get my price |
| du TV / TV packages | On request | n/a | 12-24 months | Sports, OSN, streaming add-ons | Get my price |
| du Power Plans (postpaid) | AED 125 /mo | 5G data incl. | 12 months | Data + flexi minutes + Wi-Fi UAE | Get my price |
| du prepaid (135 / Easy) | On request | data bundles via *135# / app | none | Pay-as-you-go + daily/monthly bundles | Get my price |
| du Data SIM & Multi-SIM | On request | 4G/5G data only | 12 months | Data-only packs | Get my price |
| du Roaming / Travel packs | On request | daily data + minute packs by zone | none | Zones incl. GCC, Europe, Asia, Americas | Get my price |
| du Tourist SIM / eSIM | On request | short-term data + calls | none | 7/10/15/30-day style packs | Get my price |
| du Business Internet / Dedicated Internet Access | On request | shared or DIA, SLA-backed | 12-36 months | Static IP, router included | Get my price |
| du Business Complete / Enterprise mobile | On request | pooled data, multi-SIM | 12-24 months | Fleet + roaming + device plans | Get my price |
| du Business Fixed Line / Cloud PBX / Internet Calling Pack | AED 30 /mo | voice + numbers + call recording | 12 months | add-on also sold to consumers (Internet Calling Pack) | Get my price |
Live offers right now: 10% discount, 10% off, 15% off, 20% discount, 20% off, 30% discount
Business, roaming and the awkward ones
Business & SME lines
DIA vs shared fibre, SLA, static IP, multi-SIM, tax invoices.
Roaming & travel
Zone-by-zone packs, what triggers a shock bill, what to buy before you fly.
Cancelling or moving
Early termination fees, equipment return, relocation without a new contract.
Coverage & out-zones
Whether your building gets fibre or 5G - and the published offer-area list.
e& / Etisalat answers
Ask it in your own words
The assistant answers from the same verified knowledge base as the guides, cites the source, and hands you to WhatsApp when your account is the missing variable. It will tell you when it does not know instead of guessing.
The long guides
Book-length walkthroughs assembled from the same verified data - plans and true contract cost, router and wifi setup, fault ladders, billing disputes, moving, porting, eSIM, roaming, business lines and Arabic help.
What people are searching this week
Monthly UAE search volume from the keyword pool this desk works from, re-pulled each wave. The order rotates daily so every answer stays one click from the homepage.
What we are not
TelecomDesk UAE is an independent comparison and setup service. We are not du and cannot change your contract; we read public data, check your address, and help you raise the right ticket with the right evidence.